Frequently Asked Questions

What makes Bazzaz Couture different from other fashion brands?

At Bazzaz Couture, we focus on timeless elegance, refined craftsmanship, and premium fabrics. Every piece is thoughtfully designed to complement the modern woman while honoring the beauty of modest fashion. Our garments are made with exceptional attention to detail, ensuring a luxurious experience from design to delivery.

Do you offer custom or made-to-measure sizing?

Yes. Many of our designs can be tailored to your exact measurements. You can include your height, bust, waist, and hips in the comment box at checkout. If you need guidance with taking measurements, our support team will gladly walk you through the process.

How do I know which size to choose?

Each product page includes a detailed Size Guide to help you determine your best fit. If you’re between sizes or unsure, we recommend contacting us—our team is always happy to assist you personally to ensure a perfect and comfortable fit.

Are your items ready-made or pre-order?

We offer both.

  • Ready-to-ship items are shipped within 1–3 business days.
  • Pre-order or custom-made pieces require additional processing time.

    Each product page clearly states whether the item is ready-to-ship or custom.

Do you ship internationally?

Yes. We ship worldwide through trusted courier partners. Delivery times and shipping costs vary based on your location and will be shown at checkout. For any special shipping requests, feel free to reach out.

How long does delivery take?

Delivery times depend on your location and order type:

  • Ready-to-ship: Usually 1–3 business days to dispatch
  • Custom or pre-order: Additional time for tailoring

    You will receive a tracking number once your order ships.

Can I return or exchange my order?

For ready-made items, returns or exchanges may be possible within the allowed timeframe.

However, custom, tailored, or made-to-measure items cannot be returned or exchanged, as they are created specifically for you. If you need help before ordering, our team is here to advise you on size and fabric.

What payment methods do you accept?

We accept major credit and debit cards, secure payment platforms, and regional checkout options. In select regions, you may also choose interest-free installment plans (e.g., Tamara).

Is the color the same as the photos?

Our photography is done professionally to reflect the garment’s true color and texture. However, small variations may occur due to lighting or screen differences. If you ever need clarification, we’re happy to provide more details or close-up images.

How should I care for my Bazzaz Couture garment?

Most of our items are made from delicate, high-quality fabrics like Chantilly lace, crepe silk, and premium jacquard. Care instructions vary by piece, but we generally recommend:

  • Dry Clean Only for delicate garments
  • Gentle hand wash only where specified

    Proper care ensures your garment stays beautiful for years to come.

Can I modify or cancel my order?

If your order has not yet been processed or shipped, we may be able to modify or cancel it. Since many pieces enter production quickly, please contact us immediately with your order number for assistance.

How can I track my order?

Once your order has been shipped, you will receive a tracking number by email or SMS. You can follow your shipment in real time until it reaches your doorstep. If you need help tracking, we’re here to assist.